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CnB with LFS

The 3-day CNB training course provides a practical, basic understanding of the Contract and Billing System (CNB) and how it interfaces with the LFS. The course covers the structure, navigation and key functions of the CNB, the management of users, roles and master data, as well as the creation of services, pricing structures and contracts. A key focus is on integration with the LFS: you will learn which logistics events are transferred from the LFS to the CNB via an interface, how this data is processed in the CNB, and how typical billing processes are checked and executed. Practical LFS simulations generate billing-related transactions, which are then checked, analysed and invoiced in CNB. Finally, the course covers invoicing runs, test and final invoices, as well as typical contract adjustments, credit notes, additional charges and cancellations. The training also highlights common sources of error and provides guidance on day-to-day use of the system.

Training details

Prior knowledge:

No prior knowledge required

 

Number of participants:

2–6 participants

 

Length of course:

3 days

 

Course objectives:

  • To understand what CNB is and which logistics processes can be invoiced using it
  • Create and manage users, roles and authorisations in CNB
  • Set up and maintain relevant master data
  • Create services, pricing structures and contracts, and assign services to contracts
  • Contract design and adjustment: fixed prices, price scales and contract adjustments using rules and filters
  • Understand and verify data exchange between LFS and CNB
  • Review transactions, roll out contractual data and identify billing errors
  • Configure and execute billing runs, generate test invoices and print final invoices; handle cancellations, credit notes and additional charges
  • Apply master data workflows and, where applicable, Mobile Service Registration (MSR) in the context of billing

Day 1 – Basics & Master Data

  • Overview of the system: Structure of the user interface, quick filters and search functions
  • Creating users, roles and assigning permissions
  • Explanation and, where applicable, joint creation of central master data (countries, calendars, journal, settings)
  • Creating services and pricing principles (units, price configurations)
  • Customers and contracts: creating customers, billing profiles, creating contracts and assigning services

 

Day 1 objective

You will gain a solid basic understanding of the structure and navigation within CNB, be able to create users and permissions, and maintain the most important master data. You will also learn how to create services and contracts in such a way that they can be used for billing later on.

Day 2 – LFS Integration & Invoicing

  • Configuration and analysis of the D-menus in LFS (generation of LogDL data relevant to billing)
  • Display and verification of LFS data in CNB (displaying and verifying LogDL data)
  • Understanding and monitoring the status progression of transactions
  • Configuring the invoicing run and executing the invoicing run
  • Creating and printing invoices
  • Contract adjustments using filters and rules

 

Day 2 objective

You will understand the link between LFS and CNB, be able to check LogDL data and systematically carry out invoicing runs, and evaluate the display of LFS transactions in CNB.

Day 3 – Adjustments, corrections & workflows

  • In-depth look at contract adjustments (e.g. fixed prices, price scales, filters/rules)
  • Cancelling entire invoices
  • Creating credit notes and additional charges
  • Master data workflow and introduction to Mobile Service Registration (MSR) as an optional module

 

Day 3 objective

You will be able to implement contract changes, cancellations, credit notes and additional charges correctly in CNB and will be familiar with the relevant master data workflows as well as how to use the Mobile Service Registration app.