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Returns handling

Do you work with returns in your warehouse? The LFS warehouse management system can support you and speed up the process. On this course, you will learn about returns handling. You will get an overview of the types of returns handling, how to create returns documents, how to post returns, and how to put away returned goods again. You will practice the different types of returns handling (notifications, returns slips, etc.) available in LFS on the course and use the applicable settings. We build on the course content with an extensive range of exercises. The half-day course can be held as an attendance course in combination with another course or as a stand-alone webinar.

Training details

Target group:

Participants who work with returns in the warehouse and monitor processing, warehouse control center employees, and key users.


Course objectives:

Participants will get to know different ways to process returns in the warehouse and how to use applicable settings in LFS. Participants will also learn how to monitor and assess the returns process.


Prior knowledge:

Basic courses


Length of course:

0.5 days

0,5 Days Returns handling

  • Introduction to returns handling 
  • Goods dispatch 
  • Returns documents in goods dispatch  
  • Returns receipt/goods receiving 
  • With notification 
  • Without notification 
  • Handling incorrect deliveries 
  • Processing returns 
  • Storage of returned goods 
  • Practicle exercises