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Workforce Management (WFM)

Demand-oriented workforce planning with Workforcemanagement EPG | WFM

Do you know how busy your warehouse employees are? Do you know all working time agreements with your employees? Is your duty scheduling already highly flexible? Are you sure that you always allocate the available resources efficiently? WFM answers these questions for you.

WFM takes over the monitoring of your order volume and your personnel resources - transparent, clear and always up-to-date. WFM also models the entire order and segments it into the necessary process steps, such as picking, packing and shipping. In addition, the solution can be adapted to your individual process requirements via customizing without much additional effort and creates personnel scheduling in the form of shift and duty rosters based on your personnel and company requirements. Feel free to contact us for detailed advice and the various booking options.

 

Training details

Target audience:

Key users, warehouse managers, warehouse supervisors, shift supervisors.

 

Training objectives:

- Be able to create new teams and employees

- Maintain shift models

- Roll out shifts and create a shift schedule

- Manage vacation planning and shift requests with the mobile application

- Intraday monitoring with scheduling overview

- Assign tasks and eliminate potential bottlenecks

 

Prior Knowledge:

None

 

Training duration:

2 days

Day 1 Introduction to EPG | WFM

  • Introduction user interface in EPG | WFM 
  • Create user 
  • Rights-role concept 
  • Define employee qualifications and levels 
  • Manage company regulations and company agreements 
  • Create departments, sub-departments and distribution lists 
  • Define tasks and KPIs 
  • Create cost centers 
  • Create shift models 
  • Take holidays into account 
  • Roll out shift schedules 

Day 2 intraday planing

  • Basics Intraday Monitoring 
  • Interpret KPIs correctly and act accordingly 
  • Planning overview 
  • Creating and assigning tasks 
  • Rostering 
  • Adjusting shifts and working hours according to demand 
  • Recognize bottlenecks and solve them by rescheduling 
  • Vacation planning and shift requests via the mobile application 
  • Assigning and completing tasks via the mobile application