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Operational Manager

Step by step, the course analyzes and solves the most common problems that occur every day in the warehouse. You will benefit from our 30 years of experience in warehouse logistics, as the course has been developed in close cooperation with our project teams with all their accumulated practical expertise.

In two days, you will learn from many specific examples how to analyze problems quickly and effectively, how to find the right solution and how to guarantee long-term success.

This course is therefore a must for control center staff and LFS users looking to progress in their careers, in particular before commissioning your own system.

Training details

Target group:

Shift supervisors, control center employees, warehouse and logistics managers


Course objectives:

After the course, you will be able to identify and eliminate common errors and problems in operations quickly and independently.


Prior knowledge:

"Beginners" and "Advanced" courses


Length of course:

2 days

1. Tag Basics/Inbound

  • Why do problems occur in the warehouse?
  • Matching the physical world with the digital world
  • Speed optimization: How to get faster in LFS
  • Understanding inventory inquiries in LFS
  • Creating and reading movement reports
  • Quick help for high warehouse occupancy
  • “Defragmenting” the warehouse
  • Troubleshooting the inbound process
  • Reprinting labels
  • Analyzing warehouse occupancy
  • Changing modules without moving them

Day 2 Outbound/Packing/Loading

  • Avoiding and troubleshooting picking mistakes
  • Recognizing stocktaking differences and correcting them
  • Resuming cancelled/interrupted work packages
  • Enabling replenishment transports
  • How to deal with missing quantities and wrong items
  • Identifying and talking to the responsible persons
  • Managing order priorities
  • Changing order data ex posteriori
  • Returns and cancellations
  • First aid when documents are not printed
  • Correcting missing quantities during packing
  • Changing created packages
  • Booking and completing load lists manually
  • Releasing blocked orders for loading
  • Displaying Warnings through the Logistics Warning System (LWS)
  • Maintaining morphological data
  • Automatic order control
  • Shipping method determination