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CnB without LFS

This two-day course provides hands-on training in the configuration and day-to-day use of the CNB system. You will learn about the system’s structure and navigation, how to create users, roles and permissions, and how to maintain all relevant master data. The course focuses on creating services, price configurations and contracts, as well as the manual entry and verification of billing-related transactions. In addition, the course covers invoicing runs (test and live runs), invoice printing and typical corrective actions such as cancellations, credit notes and subsequent charges. The course includes practical exercises in which transactions are manually created, checked and invoiced, as well as guidance on master data workflows and optional features such as Mobile Service Registration (MSR).

Schulungsdetails

Prior knowledge:

No prior knowledge required

 

Number of participants:

2–6 participants

 

Length of course:

2 days

 

Course objectives:

  • Operate the CNB structure and navigation with confidence
  • Create and manage users, roles, organisational units and permissions
  • Set up and maintain central master data
  • Create services, units and price configurations, and assign services to contracts
  • Manually enter billing-related transactions and monitor their status and validation processes
  • Configuring and executing invoicing runs (test and live runs), printing and issuing invoices
  • Contract creation and adjustment: fixed prices, price scales and contract adjustments using rules and filters
  • Carrying out corrections: processing cancellations, credit notes and additional charges
  • Understanding master data workflows and, where applicable, MSR

Day 1 – Basics, users and master data

  • Overview of the system: Structure of the user interface, quick filters and search functions
  • Creating users, roles and assigning permissions
  • Explanation and, where applicable, joint creation of central master data (countries, calendars, journal, settings)
  • Creating services and pricing principles (units, price configurations)
  • Customers and contracts: creating customers, billing profiles, creating contracts and assigning services

 

Day 1 objective

You will be proficient in the basic functions of CNB: creating users and roles, maintaining central master data, and setting up services and contracts so that they are ready for subsequent billing.

2. Tag - Vorgangserfassung, Faktura, Korrekturen und Vertragsanpassungen

  • Manual transaction entry: Creating and checking transactions relevant to billing directly in CNB
  • Status and validation processes: Monitoring the status progression of transactions, checking contract assignments and rolling out contract data
  • Invoicing run: Configuring invoicing runs, carrying out test runs and live runs, previewing and printing invoices.
  • In-depth exploration of contract adjustments (e.g. fixed prices, price scales, filters and rules)
  • Cancellation of entire invoices
  • Creation of credit notes and additional charges
  • Master data workflow and introduction to Mobile Service Registration (MSR) as an optional module

 

Day 2 objective

You will be able to manually enter and check billing-related transactions, carry out complete billing runs (test and live runs), and process corrections and contract adjustments correctly.